Boost LED Face Mask

Do you have to wear eye protection whilst using the Boost Mask?
The Boost Mask has been tested to the highest internationally recognised eye safety standards and has been deemed safe to use on uncovered eyes. However, we do provide a pair of optional eyeshields to use, if you have eye sensitivity to light glare.

Does the Boost LED Mask deliver light that is 100% UV free?
Red and Near-Infrared are on the opposite spectrum of light to UV and neither the in-salon treatment or the Boost LED mask contain any UV light. 

How often can I use my Boost device?
We recommend a minimum of 3-5x per week, but in fact love to use ours daily - which is the beauty and convenience of a wearable device.

Can my Boost device be used after fillers/face procedures?
Yes, the Boost can be applied post injectables. Swelling from injectables normally occurs about 8 hours afterwards, so best time to apply is 6-8 hours afterwards. LED will take down the swelling in a day but bruising tends to take longer to treat.

Best practice for bruising is to use LED consistently for 2 days prior, as that will lessen your chances for bruising, and then continue for the week after.

Can my Boost device be used straight after surgery?
LED is most effective in post-surgical treatment, if it begins 24 hours after the surgery, and continues for three days. However, you can continue treatment for as long and as often as you wish, as the treatment will continue to benefit your healing tissues.

Applying pre surgery, for a least two days, will also speed up the healing time.

What skincare can I use with the Boost Mask?
Boost skincare has been scientifically formulated to enhance the effects of LED, and is the only product range to serve this specific purpose.

Does the Boost Mask or Collar stimulate facial hair?
We have very different hair on our head to our face, so there is no need to worry.

Can I use the Boost devices with at home skin tools, such as microcurrent?
Yes, LED is safe to use with almost all other skincare modalities.

Can you use the Boost devices straight after microneedling?
Yes, and in fact the creator of microneedling recommends that LED is always used in combination. 

Can the Boost Mask or Collar help rosacea?
Yes, we’ve had brilliant feedback on the results the Boost LED Mask has had on rosacea and redness.

Is there an age recommendation?
You can use Boost LED from 16 years of age. We do not have clinical research on the use of wearable Boost LED on under 16s, so use on younger teenagers and children is at the choice and risk of the parent. As each child’s healing and recovery journey is different, we recommend seeking advice from your doctor prior to use.

Skincare Products
Unwanted, unused skincare products must be returned in a saleable condition in their original packaging within 14 days of receiving your order. Cleanse & Recovery Sprays cannot be returned. If you wish to return an item we recommend using a trackable delivery service such as Royal Mail 1st Class Signed-For or Recorded Delivery.

We reserve the right to consider the condition of any skincare product you wish to return and make any deductions if there are indications that the product or seals have been used, removed, broken or tampered with.

We cannot be held responsible for loss or damage to goods whilst they are in transit. We will refund the original postage costs paid for all UK orders.

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Boost LED Mask, Bib, Collar & Patch
For hygiene reasons, Boost LED devices that have been opened cannot be returned or exchanged unless faulty. However, we offer a 14-day cooling-off period if the product is unused and you change your mind.

In this event, we will refund the price paid in full, subject to any deduction we are entitled to make for collection and if the item returned is not in a fully resaleable condition or the packaging is damaged.

Standard Warranty
Under normal use, this product is guaranteed for 2 years after its original purchase date against manufacturing defects in materials or workmanship.

Warranty Exceptions
The lithium battery is guaranteed for 1 year after its original purchase date against manufacturing defects in materials or workmanship.

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Boost Nano-Derm & bt-sculpt
For hygiene reasons, Boost Nano-Derm and bt-sculpt devices that have been opened cannot be returned or exchanged unless faulty. However, we offer a 14-day cooling-off period if the product is unused and you change your mind.

In this event, we will refund the price paid in full, subject to any deduction we are entitled to make for collection and if the item returned is not in a fully resaleable condition or the packaging is damaged.

Standard Warranty
Under normal use, this product is guaranteed for 1 year after its original purchase date against manufacturing defects in materials or workmanship.

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Please note: The warranty for all devices extends only to the original purchaser.

The warranty does not cover damage caused by the following:

- Accident, misuse, abuse or alteration
- Servicing by unauthorised persons
- Connection to incorrect power sources
- Use with unauthorised accessories

Register your warranty within 28 days here: LED Device Warranty Registration

If you wish to return a Boost device contact us and we will organise collection (DHL for International customers, DPD for UK customers).

For orders shipped outside the UK, we’re unable to refund any taxes, duties, charges or special delivery costs you may have paid when placing your order. You will be refunded the tax-free price of the products returned. Costs to return the product to us in the UK will be advised as necessary.

Please contact customerservice@thelight-salon.com regarding any problems you encounter with your Boost LED device.