Shipping policy

PLEASE NOTE
Due to carrier rate increases, we have reluctantly had to adjust our shipping charges. New prices are shown below:

UK Orders
Delivery is free for all online orders over £60 (UK Mainland Only).

EU Orders
DHL Express:
€35 orders under €350
€18 orders over €350
All prices shown on our website include VAT at your local rate.
Any applicable Import Duties will be displayed at checkout.

Low-value orders sent by Royal Mail will require the receiver to pay VAT and import duties before the goods are delivered.

Due to customs restrictions, we are currently unable to ship to Spain, Italy and Germany.

USA Orders
DHL Express:
$30 orders under $300 USD
Free orders from $300 USD

Royal Mail/USPS 
$21.50 (low-value orders up to $100 only)

Canada Orders
DHL Express:
$65 orders under $550 CAD
$55 orders over $550 CAD

Import Duties are payable for orders over $20 CAD (shown at checkout).

Australia Orders
DHL Express:
$40 orders under $500 AUD
$28 orders over $500 AUD

Royal Mail (low-value items only)
$35 orders up to $100 AUD

10% GST will be added to all orders.

Import Duties are payable for orders over $1,000 AUD (shown at checkout).

New Zealand Orders
DHL Express:
$80 orders under $600 NZD
Free orders over $600 NZD

Import Duties are payable for orders over $1,000 NZD (shown at checkout).

Hong Kong Orders
DHL Express:
$300 orders under $2000 HKD
Free orders over $2000 HKD

Japan Orders
DHL Express:
¥8,500 JPY
Import Duties are payable for orders over ¥10,000 JPY (shown at checkout).

Other Destinations
Delivery rates for destinations not listed above are shown at checkout. Please note that Taxes & Import Duties may be payable at customs (where possible these will be shown as part of the final price at checkout).




Unfortunately, we are unable to guarantee delivery on a specific date. However, we will do our best to assist with any special requirements. Please feel free to email us at customerservice@thelight-salon.com